Hi,
In my call flow
The client waiting, he have the MHO and the ring back when the call is presented on the agent
Is it possible "no ring back", all time the MHO until the off-hook of the agent
Yvan
In my call flow
The client waiting, he have the MHO and the ring back when the call is presented on the agent
Is it possible "no ring back", all time the MHO until the off-hook of the agent
Yvan