Hello, We have a new install that has been live for 5-6 weeks now. When the supervisor makes changes to some settings, lets say a topic. it will logoff all the IPOCC agents even if the changes made don't relate to the agents that get logged off.
We thought that this may have been a user problem, but since then we have another new install that went live and they are reporting the same problem.
They are both running IPO 9.1.6 and IPOCC 9.1.6
Thanks
We thought that this may have been a user problem, but since then we have another new install that went live and they are reporting the same problem.
They are both running IPO 9.1.6 and IPOCC 9.1.6
Thanks