Hello
Our customer wants to know the next: there is a call via a topic to an agent.
The call gets disconnected. Is there a way to see (maybe a counter?) who has ended the call? The person who called, or the agent who had the call?
Regards, Peter
Our customer wants to know the next: there is a call via a topic to an agent.
The call gets disconnected. Is there a way to see (maybe a counter?) who has ended the call? The person who called, or the agent who had the call?
Regards, Peter