Hello,
When using the "Contact Detail Reports" I am missing calls.
What is counted here? Only calls that dialled the topic directly, or also the calls being redirect via the task-flow?
If someone knows, please let me know.
Regards, Peter
When using the "Contact Detail Reports" I am missing calls.
What is counted here? Only calls that dialled the topic directly, or also the calls being redirect via the task-flow?
If someone knows, please let me know.
Regards, Peter