Can't dial long distance on 9630SIP

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts
  • bbcom
    Hot Shot
    • Apr 2012
    • 13

    Can't dial long distance on 9630SIP

    I've posted this question in the enpoint forum without much luck so I've give this one a try.

    I've got multiple 9630 SIPs that give an error code after dialing 91 in attempt to dial long distance in the states. If I turn off Avaya Environment via the settings on the phone or the settings file I can dial normally. A 3rd party SIP client logged into the same extension works fine. It appears to SES is treating native Avaya devices, and 3rd party device differently. Thoughts?
Loading