Voicemail Pro Call active even after call disconnected by caller.

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  • arunk
    Member
    • May 2011
    • 5

    Voicemail Pro Call active even after call disconnected by caller.

    Dear All,
    I am using a Voicemail pro module to answer the call coming on an analog line.

    Ip office 500 v2 rel 7
    Voicemail pro 6.1

    I am facing a strange problem, even after the call is disconnected by the caller, the DBGVIEW shows the call looping inside the voicemail pro module until a timeout condition is reached.

    The analog line remains busy all the this time until the call reaches the disconnect condition inside the Voicemail pro module.

    I have enable disconnect supervision on the line from ipoffice manager and same is enable on the line by the carrier.

    How can i stop the call flow immediately the line is disconnected by the caller to make the line free again...
    Please help.
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