Phone 9620 VPN, VPN phones not allowed, IP 9.1

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  • ocean
    Member
    • Dec 2010
    • 4

    Phone 9620 VPN, VPN phones not allowed, IP 9.1

    Hello!

    I set up a tunnel between IP Phone 9620 and Cisco ASA.

    Tunnel works, but when the phone 9620 connects to the IPO via VPN, IPO monitor displays the message:

    H323Evt: Recv GRQ from 0a1505e6
    H323Evt: e_H225_AliasAddress_dialedDigits alias
    H323Evt: found number <210>
    H323Evt: Recv: RegistrationRequest 10.21.5.230; Endpoints registered: 0; Endpoints in registration: 0
    H323Evt: e_H225_AliasAddress_dialedDigits alias
    H323Evt: found number <210>
    H323Evt: RRQ --- CallSigProtocol is H323AnnexL_P. Go for Avaya VPN phone
    H323Evt: RRQ --- Extn(210) VPN phones not allowed


    On the telephone display "Wrong Set Type" and the phone is not connected to the IPO.

    The parameter "VPN phone allowed" does not exist in tab: Extension > VoiP
    Last edited by ocean; 03-16-2016, 05:52 AM.
  • zakabog
    Genius
    • Aug 2014
    • 300

    #2
    How is the phone configured to connect to the IP Office? Is it using the ASA as a VPN gateway or are you trying to VPN into the IP Office directly?

    Comment

    • ocean
      Member
      • Dec 2010
      • 4

      #3
      Hello!

      ASA as a VPN gateway.
      The 9620 (and 9640) connects to Cisco ASA (connected successfully), and then to IPO 9.1 (SP6).
      Last edited by ocean; 03-18-2016, 12:44 AM.

      Comment

      • ocean
        Member
        • Dec 2010
        • 4

        #4
        The same problem is described here: http://www.tek-tips.com/viewthread.cfm?qid=1723713
        As a result, they did downgrade to IPO 8...

        Comment

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