Calling an extended preset for camera on XT 5000

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts
  • stalm
    Aspiring Member
    • Feb 2019
    • 1

    Calling an extended preset for camera on XT 5000

    Hello!
    I am trying to call extended presets on codec XT 5000 with control
    from IP (port 55003).
    Connection to codec is OK (initizlizing comand gives correct answer):
    Code:
    PC: \aa\aa\00\00\00\08AT[&IPV\r 
    CODEC: \aa\aa\00\00\00AT[<IP400\04DXT5000-09.01.00.0037\r\aa\aa\00\00\00\03OK\r
    When i an trying to call a standart preset, everything all right, and
    camera moving to required position:
    Code:
    PC: \aa\aa\00\00\00\0cAT[&SF01051\r 
    CODEC: \aa\aa\00\00\00\03OK\r
    But when i am trying to call an extended preset, codec resets
    connection (after sending command connection will be lost):
    Code:
    PC: \aa\aa\00\00\00\0cAT[&SF010B001\r
    Why is this happening? what am I doing wrong?
    Codec firmware: 09.01.00.0037
    Using camera: Avaya Scopia XT Deluxe Camera
    Last edited by stalm; 02-27-2019, 12:36 PM.
  • gaddes
    Member
    .
    • Jun 2017
    • 4

    #2
    Hi Stalm,

    we do not have any issues in inviting the XT, we need to look at the logs to find the cause for the issue, could you please open an Service request from support.avaya.com

    Comment

    Loading