TAPI call line identification

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  • lukecwk
    Aspiring Member
    • Nov 2012
    • 1

    TAPI call line identification

    I'm using TAPI 2.x to connect to IP Office.
    The phone in used is a 1403, which can handle three calls.
    I got new call event when a call comes in the phone, however I can't identify which one of the three lines the call is landing on.
    Anyone has an idea?
    Thanks in advance.
  • jones803
    Member
    • Nov 2015
    • 3

    #2
    Hello,

    Have you had any luck with this??

    I am trying to integrate in 3rd party mode using TAPI 2. We simply need to know the trunk identifier of an incoming call.

    The IPO Service Provider does not provide a dwTrunk identifier. Do you know if there is any way using straight TAPI 2 (not the SDK) to determine the Card/Module and Port identifer associated with the line the call has come in on?

    TSP is configured as third-party, CTI Link Pro licence is installed, and CTI/DevLink is enabled on IPO.

    Been searching through the call data, and cannot find it! Searched the TapiLink documentation, and there is no mention of how to do this.

    Any help is greatly appreciated!

    Becky
    Last edited by jones803; 11-02-2015, 01:13 PM.

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