8393SF Memory Upgfrade 256mb

[lloyd8]

Please can some tell me if the attached memory upgrade process is still available.
I have a customer on 128mb and they would like to upgrade code to 4.2. The most up to date document NN46200-400, 05.02 page 31 states that this upgrade can still be done.

Many thanks,

Justin

[durvi]

According to documents I can find, the 128MB module should be supported in the 4.2 code stream, but it would still be better to get the 256MB unit if you can through a hardware RMA. If you have a hardware support contract you should be able to get a 256MB 8393SF it looks like according to the following passage "Also please note that current in-service 8393SF with 128M of Memory Modules can also be upgraded - via an Advanced RMA process - by utilising the Service N0192403."

So says:

http://support.avaya.com/css/P8/documents/100107444

[mayler]

We'll be upgrading 6 CPUs this way. Avaya ships you the new CPU and you have 30 days to send the 128Mb back. It's about 2k per CPU upgrade. I think.