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-   -   Avaya CCE reporting in CMS (http://support.avaya.com/forums/showthread.php?t=116)

akarev 04-08-2010 05:37 AM

Avaya CCE reporting in CMS
Hello, I am have CCE 4.1 and CMS server rev.14. I am configurate IDS connection to CMS. It's ok. And question, where in CMS I can see reports? I am open CMS Supervisor, but I am not see data from CCE.

g2 04-10-2010 05:02 AM

Once you have done all the configuration, you might need to manual add a report to the CMS application. Follow the steps mentioned in page 73 of Interaction Data Server User Guide.

akarev 04-12-2010 04:07 AM

Thank you!

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