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-   -   [ACR] Delete old Video / SCN Files (http://support.avaya.com/forums/showthread.php?t=12373)

nushio 02-10-2017 10:55 AM

[ACR] Delete old Video / SCN Files
Hi there!

We have an ACR15.1 with Screen Recording enabled, however our disk space is almost full.

Is there a way to delete video that's more than 90 days old, while keeping all audio recording?


towns27 02-27-2017 06:34 AM

Aside from manually going to the storage location and deleting them I don't believe so. The screenshots and the recordings are tied together in the database and when you remove one the "proper" way it most likely has a key to remove the other files associated with that entry.

I could be wrong though, but this just seems like standard practice to me.

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