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-   -   How to check ICI connector service? (http://support.avaya.com/forums/showthread.php?t=12941)

bhsu 08-13-2017 09:35 PM

How to check ICI connector service?
 
1 Attachment(s)
Hi all~

Pls help me check license.(include ICI connector license?:confused:)
Attachment 797

I want contact SAP ( use ICI connector), but ICI connector service no work.
How to check ICI connector service?

thanks~

kruegerb 08-21-2017 05:38 AM

do you have licenses for ICI connector installed:
need FEAT_CIE_CC_ICI_CONNECTOR for connecting the ICI connector, and for each agent logged in via SAP client: VALUE_CIE_SAP_USER_VOICE


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