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-   -   Avaya DD and VSP WebLM Problem (http://support.avaya.com/forums/showthread.php?t=13651)

mayem 05-30-2018 01:42 PM

Avaya DD and VSP WebLM Problem
 
Have a nice day support.

I have a problem with our two Voice Portals and VSP WebLM, Dialog Designer is not updating License, when i set the WebLM URL in Apache Tomcat, update and then Verify, there is a message "Url is invalid, or server is not up"
DD is runing on Apache Tomcat and i have reinstalled application and the problem continues the same.

Thanks in advance.

mlombardi1 06-05-2018 06:02 AM

Can you ping between WebLM and DD? Most products use a WebLM URL in the following format:

https://x.x.x.x:52233/WebLM/LicenseServer

mayem 06-05-2018 08:13 AM

Can you ping between WebLM and DD? Most products use a WebLM URL in the following format:

https://x.x.x.x:52233/WebLM/LicenseServer

Thanks for your response mlombardi1.
WebLM License Server is in our Virtual System Platform.
DD is embedded in our Voice Portal, in apache Tomcat is /runtimeconfig the DD App, there is no ping problem between servers, i have checked all about proxy settings because i am not sure what is blocking the validation, when i click Verify button:
"License Url is invalid, or server is not up"
Voice Portals licenses are not updating.

DD and Voice Portal Licences are centralized in this server
https://192.X.X.X:52233/WebLM/LicenseServer.
We can acces from any server this URL and check the licenses installed.

Thanks


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