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pobrie 08-08-2011 01:45 PM

T4 Support
 
Does anyone know what the cost of T4 support is compared to lesser levels of support?

kamra 11-17-2011 06:43 AM

T4 Support
 
Pobrie,

T4/ADE/CPE support is an internal escalation level of Avaya for T3/backbone teams and not directly accessible to the customers. So afar as the cost is concerned, in case of OOH support both T3/T4 charges may apply depending on the region you belong to.

Saurabh Kamra


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