CFE or IVR

[lebon]

Hi,

how to check the length of the call

exemple:
The call comes in a call flow if the calling is 4 digits go to "Internal Topic"
if the calling is more 4 digits go to "External Topic"


Yvan

[kruegerb]

do you mean you want the check the callers number?

[lebon]

yes, i want

[jtarjanyi]

Check the "CCK_Customer_Number" task_tag. It contains the ANI if it is recognized.