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-   -   cce\emc ids problem (http://support.avaya.com/forums/showthread.php?t=12385)

razmanov 02-16-2017 02:23 AM

cce\emc ids problem
 
I'm installing fresh installation of EMC ver 6.5.0.1 and I have problem with IDS.
It can't add devices for monitoring . The log:
"AddNewDeviceVDN - Device 2101 () is not a VDN type on the switch. Device will not be added.", but 2101 is vdn in the pbx. And with older version of cce(5.x) I can monitor this vdn.

Can someone help with suggestion how to fix this?

Full log:
Quote:

E8238a 12:02:36.275 Info [7484] CCVCTStream::QueryDeviceName - QueryDeviceName 2101, error no=-20035
E8239a 12:02:36.275 Info [7484] CStatThread::AddNewDeviceVDN - Adding VDN 2101 with switch name . Service level is 15
E8240a 12:02:36.281 Info [7536] CCVCTStream::EventDispatchThreadProc - acsGetEventPoll after (positive). privateData.length = 0, cstaEvent.eventHeader.eventClass 2, cstaEvent.eventHeader.eventType 6
E8241a 12:02:36.281 Info [7536] CCVCTStream::EventDispatchThreadProc - Private data is 0 length.
E8242a 12:02:36.281 Info [7536] CCVCTStream::EventDispatchThreadProc - acsGetEventPoll after (positive). cstaEvent.eventHeader.eventClass == ACSCONFIRMATION
E8243a 12:02:36.282 Info [7484] QueryDeviceInfo for 2101, error no=-20035
E8244a 12:02:36.283 Minor [7484] CStatThread::AddNewDeviceVDN - Device 2101 () is not a VDN type on the switch. Device will not be added.
E8245a 12:02:36.283 Info [7484] CStatThread::StartStatistics - VDN device 2101 will not be added to the list as it does not appear to be a VDN.
E8246a 12:02:36.283 Info [7484] CStatThread::StartStatistics - Completed monitor for configured VDNs. Number of devices monitored = 0, number of devices that failed validation = 1

razmanov 02-17-2017 04:52 AM

I found the problem.
The option for secure database was activated in AES.


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