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-   -   Application Hang when Running CMS Supervisor Auto Script (http://support.avaya.com/forums/showthread.php?t=4164)

chan103 01-27-2014 07:30 PM

Application Hang when Running CMS Supervisor Auto Script
 
Hi all,

I have exported some auto scripts from CMS Supervisor to generate reports in excel format. We set up a batch file in which includes all this auto scripts and execute it using Windows Scheduler.

For every 2 weeks to a month, the auto script cannot export the excel files. At this moment, we will find some processes named with "ACS" is kept running in the task manager. After we delete the process, the auto script can export to the excel files.

Do anyone face this problem before? Any solution for this problem?

Thanks,
Jess

chrde 01-31-2014 08:25 AM

We have had the same problem. We have scheduled a restart of the complete windows OS every day. Since we have done this we didn't see the problem anymore. It's not a nice solution but it works.

shaikht 02-05-2014 03:42 AM

Go for latest supervisor version(17.0.LA.18). It fixes such issues.

shaikht 02-18-2014 11:20 PM

New supervisor have all such fixes.


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