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-   -   Lost many IP Phones during failover (http://support.avaya.com/forums/showthread.php?t=14271)

jtarjanyi 05-25-2020 05:00 AM

Lost many IP Phones during failover
 
One of our customer has a resilient IP Office system with ~400 IP Phones.

In case of any Primary-Secondary switch-over (eg. upgrade Primary server, or any Primary outage) 60-80 Phones are not registered to the secondary server but stuck in Discovering mode and only after a complete restart (power off/on) resolve the issue.

Dis anybody faced this kind off issue?
Is there any way how to identify the issue? I guess we need to do some network capture during a failover situation to see what the phones does, but any suggestion is welcomed.

markgallagher 05-25-2020 07:53 AM

What model of phones?


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