Avaya Support Forums

Avaya Support Forums (http://support.avaya.com/forums/index.php)
-   Messaging (http://support.avaya.com/forums/forumdisplay.php?f=4)
-   -   MM 5.2 Event ID 1529 (http://support.avaya.com/forums/showthread.php?t=3907)

jacobson 11-18-2013 11:03 AM

MM 5.2 Event ID 1529
Hello all,

Has anyone seen this event ID before?

A call was diverted to MMS from extension xxxx there is no corresponding MMS subscriber for this extension.

Shows up as a windows NY event ID 1529. The mailbox is there, but when the call comes in the caller lands on the generic welcome mesage and not the mailbox.


aschuyler 11-19-2013 04:56 AM

JJ, You may want to make sure you have a valid extension that matches in the FEDB on teh MAS servers. If not an FEDB resync may be in order.

jacobson 11-19-2013 02:29 PM


Thanks for your response. yes, it is a valid extension. strange that when the station covers it drop to the default welcome message and if you select the option to enter in the mailbox number you get the users greating. I performed a FEDB resync on all MAS servers and still see two VMDID entires in the FEDB database for that extension.

aschuyler 11-19-2013 02:42 PM

The duplicate FEDB entries would be a problem. You may want to open up a service request on http://support.avaya.com so we can look at the MSS LDAP database and see where the duplicate entry is being held in the database.

jacobson 11-19-2013 04:19 PM

Thanks, opened a case with my BP.

All times are GMT -7. The time now is 01:04 PM.