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-   -   Alphabetic Entry in IVR (http://support.avaya.com/forums/showthread.php?t=10978)

kgerhold217 02-17-2016 09:44 AM

Alphabetic Entry in IVR
Has anyone found a creative way to use DTMF to enter letters to create words to add to a database field. I know it can be done with several cascading DMTF entries but looking for a more streamline way to accomplish it.

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