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-   -   can not see ACR records from replay (http://support.avaya.com/forums/showthread.php?t=5448)

georgefeng 11-03-2014 02:37 AM

can not see ACR records from replay
 
Hi There,
I have just installed Avaya ACR R12 with CM 6. the ACR is record the calls (bulk recordings).
as I can see the wae and xml files are generated in the hard disk. but when I try to run replay from the URL, it show nothing.
checked the log and it shows below errors:
2014-11-03 21:15:44,652 [http-bio-8080-exec-7] ERROR com.swhh.cs.j.g - SQL exception getting results: Method org.postgresql.jdbc4.Jdbc4PreparedStatement.setQue ryTimeout(int) is not yet implemented.
2014-11-03 21:15:44,652 [http-bio-8080-exec-7] ERROR com.swhh.utils.a.j - Invalid session state contents

any idea why ?

Thanks

singh46 02-09-2015 05:59 AM

Hi,

It seems an issue related to database. Please try to restart the service or reboot the OS.

Thanks.


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