CM 5.1.2 - patch 17871 failed
 

I attempted to install patch 17871 for CM 5.1.2 but the file was corrupted I saw no errors but now the system does not see the patch either in the web access or through CLI commands. I found the extracted files in /opt/updates folder but I cannot delete them because dadmin does not have permission to delete files of owner root. Also, don't have access to the root login.

Any ideas?

Try to download and re install the pacth if this does not help open the tickect with Avaya support team,

Way ahead of you....as a business partner we provide the customer with a maintenance contract....since they do not have an Avaya maintenance contract they are not willing to support this.

Same issue....
 

I am having the same issue in the same situation.....so how to I get rid of a update file that was interrupted if I cannot delete it? And the system says invalid file type when I attempt to remove it and I cannot overwrite it either? Once again the customer does not have Avaya Maintenance so Avaya won't help.

Is this yet another case of Avaya putting the BP in a bad spot?