Our incoming/outgoing local phone traffic is currently on a dynamic T1. Unfortunately, when our internet service goes out as it has a few times in the last month, our traffic is greatly affected as well. We do have a back-up router that will continue to carry some traffic but the bandwidth is minimal.
We also have a PRI T1 for our fax traffic through the same vendor. Our solution is to have a few of our Public Safety DID numbers ported from the dynamic T1 to the PRI T1 so when we do have an internet outage, the Public Safety DID numbers will not be affected.
My question is: Since the routing of the DID numbers will happen on the vendor side, is there anything I have to do internally in the PBX?
We also have a PRI T1 for our fax traffic through the same vendor. Our solution is to have a few of our Public Safety DID numbers ported from the dynamic T1 to the PRI T1 so when we do have an internet outage, the Public Safety DID numbers will not be affected.
My question is: Since the routing of the DID numbers will happen on the vendor side, is there anything I have to do internally in the PBX?
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