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IP Office SIP "Incompatible" when dialling out of service numbers
Hi there,
We have a customer, they're on R11 software & have SIP trunks. When they dial a number that does not exist, it doesn't give them a message to say that, like normal phones do. all it does it says INCOMPATIBLE on the screen. Ringing the number from a mobile confirms the number is dead & a trace shows a "404 Not found" But there's got to be a better way to tell the user that they are in fact compatible, it's got nothing to do with compatibilit, it's just a dodgy number.... Thanks in advance! |
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