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-   -   IPOCC Realtime report (http://support.avaya.com/forums/showthread.php?t=13157)

rawat25 12-13-2017 02:44 AM

IPOCC Realtime report
Hi Team,

Can we show the customer number that the agent is talking to on a real-time report

please provide some information.

Thanks in advance.

kruegerb 12-19-2017 09:42 AM

No, you can see the caller number only in topic queue element

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