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-   -   Call Pilot Desktop Client and Office/Outlook 2013 (http://support.avaya.com/forums/showthread.php?t=2571)

wojcij 03-15-2013 04:32 PM

Call Pilot Desktop Client and Office/Outlook 2013
Does anybody know when (or if) Avaya will have a CP Desktop Messaging Client that will work under Office 2013?
Our Sys. Admin has been rolling out new systems (Win7 & Office 2013) and his 'over-sight' has put us in a pickle.
-Have a few McGyver ideas in mind, but really don't want to go that route...
Thanks in advance.

wojcij 03-15-2013 04:44 PM

Forgot to add that we are running CP 5.00.41 on a 1005r

mhirsc 06-05-2013 05:28 PM

Ever get an answer?
Was wondering if you ever got an answer to this question or figured it out.

Would like to start purchasing Office 2013 with new machines, but if CallPilot isn't going to work that could hinder things.

moren28 06-13-2013 09:07 AM

I am also in the same boat. I installed and Outlook 2013 fails to open when I try to enable the application. Hoping for a quick solution.

mmontgom 07-16-2013 08:50 AM

Design is testing Outlook 2013. But new desktop that supports Outlook 2013 is not slated to be release before Su02 for callpilot 5.1, possiblely Su03. We get better Idea once Su02 comes out in 8/2013

mhirsc 10-02-2013 08:25 PM

Are there any updates to this issue? Outlook 2013 has been out for over 8 months and no update yet?

mmontgom 10-21-2013 02:31 PM

Callpilot 5.1 desktop supports outlook 2013.
You can access www.avaya.com/espl and login and download PEP.

Got to Multimedia Applicaiton tools->MutiMedia Applications Patch Search button-> Product - enter "callpillot",-Platform enter "Desktop client"- Release enter " 05.01.02. Select CP501_Desktop_05.01.02.06. This supports outlook 2013 64 bit and 32 bit.

mhirsc 11-20-2013 11:44 AM

Add Callpilot to Outlook?
Install worked, I can see in the system tray that there are messages to be heard. But the messages do not appear to be delivered to Outlook, and there's no 'Add CallPilot to Default Mail Profile' option in the Start Menu like their was in previous versions. Can't even add the account manually as there is no 'CallPilot Desktop Messaging' option for adding accounts.

Any direction or suggestions for how to get CallPilot to deliver messages to the inbox (either the main inbox or its own is fine, just something) in Outlook 2013 would be much appreciated.

light6 11-26-2013 12:24 PM

Any updated on this issue? I'm running Callpilot 5.1 on my Windows8/Outlook 2013 (64bit) fine. But my co-worker is running Windows7/Outlook 2013 (32bit) and it fails to lunch when you open Outlook after the installation.

mhirsc 12-26-2013 03:59 PM

Any update?
Any updates on this? This is really crippling usability for some of our users.

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