Forum: Avaya Aura & Unified Communications
12-04-2018, 05:34 AM
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Replies: 1
Views: 4,621
Cleaning up ARS and route patterns
Hi all,
First, thanks for all the information in the forums. It's helped me keep this system running.
I'm in the process of switching our trunks from ISDN PRI to PRI over SIP. I've setup a...
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Forum: Avaya Aura & Unified Communications
10-30-2018, 01:07 PM
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Replies: 0
Views: 4,118
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Forum: Avaya Aura & Unified Communications
11-15-2017, 01:55 PM
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Replies: 1
Views: 2,684
Collecting multiple parameters in voice message
I'm not sure what to even call this or is this is the correct forum. I'm currently using CM 6.3 and Aura messaging. I have a request to setup a voice message line like this:
Say your first name...
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Forum: Avaya Aura & Unified Communications
04-01-2016, 02:36 PM
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Replies: 0
Views: 5,912
Extended List Trace to a file?
Using CM 6.3. I've got a user who reports once a week that calls to a vector are not answered. We've tried multiple times to reproduce the problem but it always works correctly. Is there any way...
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Forum: Avaya Aura & Unified Communications
02-04-2016, 09:34 AM
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Replies: 1
Views: 5,224
Meet-me conference 'details' button missing
I've just gone through setting up the basic Meet-me conferencing on CM 6.3 (H.323) and it is working. I've added the conf-dsp and fe-mute buttons to my 9608 phone, set Block Enhanced Conference...
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Forum: IP Telephony and Convergence
01-20-2016, 01:28 PM
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Replies: 4
Views: 11,509
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Forum: IP Telephony and Convergence
01-14-2016, 02:07 PM
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Replies: 4
Views: 11,509
Redirect incoming call based on caller id
Hi, I'm not sure if this is possible but it never hurts to ask. Is there any way to redirect an incoming call based on the caller ID? For example, if the number 802-555-1234 calls any of our DID...
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Forum: Avaya Aura & Unified Communications
12-08-2015, 02:11 PM
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Replies: 4
Views: 9,198
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Forum: Avaya Aura & Unified Communications
12-03-2015, 08:34 AM
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Replies: 4
Views: 9,198
Thanks for the quick reply. I checked the...
Thanks for the quick reply. I checked the incoming call handling and all are blank. I tried adding the new extension (9950) but got the error: "9950" Extension invalid; please check dialplan. ...
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Forum: Avaya Aura & Unified Communications
12-01-2015, 12:57 PM
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Replies: 4
Views: 9,198
Porting a single number to ISDN PRI
Hi, I'm planning on having a single DID number ported to our existing ISDN PRI. The number is outside of our existing DID blocks. Once the number is added to the PRI, is there anything I need to do...
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Forum: Avaya Aura & Unified Communications
10-13-2015, 12:59 PM
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Replies: 3
Views: 7,569
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Forum: Avaya Aura & Unified Communications
10-13-2015, 08:06 AM
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Replies: 3
Views: 7,569
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Forum: Avaya Aura & Unified Communications
10-12-2015, 10:59 AM
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Replies: 3
Views: 7,569
Problem adding a new local prefix to ARS in CM 6.3
I'm trying to add a new local prefix to ARS. I've copied a working entry and it's now going to the correct route-pattern and trunk however something is still inserting the area code when it dials. ...
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Forum: Telephones, Adjuncts, and Adapters
10-05-2015, 01:47 PM
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Replies: 0
Views: 6,046
How do you change the extension on a 3641?
I've got a couple of test 3641 wireless phones connecting to CM 6.3 and working. The problem is that once I have the phone logged in to an extension, I can't figure out how to logout to change the...
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Forum: Avaya Aura & Unified Communications
07-24-2015, 12:25 PM
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Replies: 2
Views: 6,127
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Forum: Avaya Aura & Unified Communications
07-17-2015, 02:35 PM
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Replies: 2
Views: 6,127
Attendant console for Aura 6.3
Hi all, I just inherited our hospital phone system three weeks before upgrading from a Definity G3 to Aura 6.3 (completed a month ago.) I'm completely new to managing the phones but figuring it...
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