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Forum: Small and Medium Business Communications 04-06-2016, 10:36 AM
Replies: 5
Views: 4,754
Posted By hitch9
Question Dialed number only 4 digits

Using the Avaya TAPI adaptor, For incoming calls, I am only receiving 4 digits of my extension in the called number, not the full 10 digits I expect.

I have an IP Office 500 v9.1

How can I...
Forum: Small and Medium Business Communications 04-05-2016, 03:01 AM
Replies: 1
Views: 2,687
Posted By hitch9
Does anyone have any helpful information of this...

Does anyone have any helpful information of this problem?

Thanks.
Forum: Small and Medium Business Communications 04-04-2016, 08:30 AM
Replies: 1
Views: 2,687
Posted By hitch9
Question IP 500 - not receiving DNIS in CTI payload

I am trying to pick up DNIS in my CTI application. ANI comes through fine but DNIS is always blank.

Is there anything I can do to make DNIS come through?
Forum: Contact Center Applications 04-01-2016, 03:52 AM
Replies: 4
Views: 16,610
Posted By hitch9
Question Salesforce Open CTI Integration

I'm investigating Avaya's Open CTI Integration with Salesforce. (I'm a developer rather than a business person).

We are currently using the Salesforce CTI Toolkit but this is no longer supported....
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