Forum: Contact Center Applications
01-11-2013, 12:18 AM
|
Replies: 0
Views: 8,013
Pds - sms
Hello,
we are using PDS 4.2.0
is it possible to send SMS to custumer, who PDS can not reach?
|
Forum: Contact Center Applications
12-24-2012, 01:27 AM
|
Replies: 0
Views: 7,664
PDS 4.2.0 Infinite List Record Field Update
Hello,
We are using (Avaya Proactive Contact 4.2.0) in our company.
i have an infinite list, how can i update an existing record?
A record have 5 field in my calling list...
|
Forum: Contact Center Applications
12-11-2012, 04:39 AM
|
Replies: 0
Views: 12,879
CMS 16.3 User update
Hello ,
We are using CMS Supervisor 16.3
We want to update usernames of existing users.
There are more than 1000 users.
Normally we do it from dictionary->login Identifications
Is there...
|
Forum: Contact Center Applications
10-15-2012, 08:06 AM
|
Replies: 0
Views: 8,374
StatfilePump- Avaya Proactive Contact
Hello,
We are using (Avaya Proactive Contact 4.2.0) in our company.
Sometimes we can not take reports from Analyst Program.
Then i note the tran numbers and execute statfilepump command....
|
Forum: Contact Center Applications
09-14-2012, 02:52 AM
|
Replies: 2
Views: 9,928
|
Forum: Contact Center Applications
09-07-2012, 07:59 AM
|
Replies: 2
Views: 10,034
|
Forum: Contact Center Applications
09-07-2012, 07:53 AM
|
Replies: 5
Views: 11,802
Hello,
thanks for your answers.
Firstly, we...
Hello,
thanks for your answers.
Firstly, we take this error rarely
Secondly, our job names are shorter than 15 characters
Thirdly, you are correct that we take this error when joining job
and...
|
Forum: Contact Center Applications
09-07-2012, 07:52 AM
|
Replies: 5
Views: 11,802
PDS Error : E29952
Hello,
thanks for your answers.
Firstly, we take this error rarely
Secondly, our job names are shorter than 15 characters
Thirdly, you are correct that we take this error when joining job
|
Forum: Contact Center Applications
08-13-2012, 11:50 PM
|
Replies: 5
Views: 11,802
PDS Error : E29952
We use PDS 4.2.0 in our company.
Sometimes we take E29952 error.
When does this error occur and how can we solve this problem?
I could not find any solution from the documents.
Thanks for your...
|
Forum: Contact Center Applications
07-30-2012, 02:43 AM
|
Replies: 0
Views: 6,621
|
Forum: Contact Center Applications
07-02-2012, 03:44 AM
|
Replies: 2
Views: 9,928
|
Forum: Contact Center Applications
06-06-2012, 11:59 PM
|
Replies: 2
Views: 10,034
|