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Forum: Contact Center Applications 02-14-2019, 05:16 AM
Replies: 0
Views: 1,845
Posted By shvalbe
CMS VDN Report question

there is the difference between I_ARRIVED and INCALLS in our VDN report.
The question is in which field we can find this value?

thank you
Forum: Contact Center Applications 05-13-2013, 02:38 AM
Replies: 9
Views: 17,194
Posted By shvalbe
what is the CM version are you using?

what is the CM version are you using?
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