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Search: Posts Made By: nherman
Forum: Support Site Feedback Community 11-09-2016, 10:20 AM
Replies: 7
Views: 8,903
Posted By nherman
Let's try this again....As Mark stated, search...

Let's try this again....As Mark stated, search from the Avaya Forum page is not intended for use. We will report this to our IT organization to address. Going forward, please either use global...
Forum: Small and Medium Business Communications 04-15-2016, 03:06 PM
Replies: 2
Views: 4,733
Posted By nherman
Hello - I can help direct this request to the...

Hello - I can help direct this request to the correct forum, but will need to know which type of phone system you have. The label on the front of your phone will most likely say 'Avaya', but if you...
Forum: Support Site Feedback Community 07-13-2015, 03:20 PM
Replies: 2
Views: 8,385
Posted By nherman
Hi Michelle, Your login is now approved and...

Hi Michelle,

Your login is now approved and you should be able to login to the support site and see all of your Sold To's within 3-6 hours. If you have any issues logging in or using the support...
Forum: Support Site Feedback Community 04-02-2014, 09:00 AM
Replies: 2
Views: 12,116
Posted By nherman
Solution Delivered Hello - The software can be found at this...

Hello -

The software can be found at this link - https://support.avaya.com/downloads/download-details.action?contentId=C201391714203650_5&productId=P0160&releaseId=9.0.x. The software is labeled...
Forum: Support Site Feedback Community 04-02-2014, 08:38 AM
Replies: 3
Views: 8,411
Posted By nherman
Solution Delivered Hi James, Support information is found on...

Hi James,

Support information is found on the Avaya Contact Us page (https://support.avaya.com/contact/). I can help you with a login to the support site, I would just need some additional...
Forum: Support Site Feedback Community 02-20-2014, 08:25 AM
Replies: 1
Views: 8,230
Posted By nherman
Hi Ned, Thank you for the feedback on ths...

Hi Ned,

Thank you for the feedback on ths support site and we are glad to hear that you find it an excellent resource.

As far as results being returned based on your language profile...
Forum: Support Site Feedback Community 02-19-2014, 12:21 PM
Replies: 1
Views: 4,439
Posted By nherman
Hi Richard - I replied to you in email. Please...

Hi Richard - I replied to you in email. Please let me know if you have additional questions or concerns.
Forum: Support Site Feedback Community 02-04-2014, 04:30 PM
Replies: 3
Views: 19,727
Posted By nherman
Hi - Thank you for your feeback and...

Hi - Thank you for your feeback and recommendation. We have received similar feedback from others and are taking this into consideration for future development of our web site.
Forum: Support Site Feedback Community 01-22-2014, 10:55 AM
Replies: 12
Views: 32,344
Posted By nherman
I am sorry to hear that your experience hasn't...

I am sorry to hear that your experience hasn't provided the results you were expecting. I'd like to help ensure you find what you are looking for and would also welcome any feedback you hae regarding...
Forum: Support Site Feedback Community 10-24-2013, 05:36 PM
Replies: 1
Views: 6,500
Posted By nherman
Hi Whitney, A couple of things, first, I...

Hi Whitney,

A couple of things, first, I have gone ahead and created a Servie Request for you, someone should be contacting you soon to help troubleshoot your issue. The Service Request number...
Forum: Support Site Feedback Community 10-23-2013, 03:00 PM
Replies: 5
Views: 34,575
Posted By nherman
After performing some investigation regarding...

After performing some investigation regarding security advisories, I found that there are no advisories that have been specifically posted for version 6.3. I have sent a message to our security...
Forum: Support Site Feedback Community 10-23-2013, 10:35 AM
Replies: 15
Views: 24,725
Posted By nherman
Thanks so much for your feedback. I've passed...

Thanks so much for your feedback. I've passed your suggestion on to the Radvision/Scopia team.
Forum: Support Site Feedback Community 10-09-2013, 04:08 PM
Replies: 1
Views: 9,272
Posted By nherman
Hi Patty, Due to an unforseen error I needed...

Hi Patty,

Due to an unforseen error I needed to create a ticket soyour account profile will allow you to create tickets and view your Sold To information. The ticket number is IC930648. If you do...
Forum: Support Site Feedback Community 10-08-2013, 10:22 AM
Replies: 3
Views: 12,560
Posted By nherman
The issue will need to be reported to our IT...

The issue will need to be reported to our IT department, please contact them based on your region:
· - For USA, please call 1-866-AVAYA IT (+1-866-282-9248).
· - EMEA users please call...
Forum: Support Site Feedback Community 10-02-2013, 03:42 PM
Replies: 1
Views: 7,511
Posted By nherman
Here is a link to some instructions for...

Here is a link to some instructions for installing the Trans Talk 9000 117A4 Carrier ...
Forum: Support Site Feedback Community 10-01-2013, 09:12 AM
Replies: 1
Views: 7,712
Posted By nherman
Hi Curtis, The reason you are receiving...

Hi Curtis,

The reason you are receiving that message is because your registration is still awaiting final approval from your Company Administrator. After you initially registered back in May were...
Forum: Support Site Feedback Community 09-25-2013, 02:22 PM
Replies: 3
Views: 12,560
Posted By nherman
James, After further review of your account...

James,

After further review of your account profile I needed to create a ticket to ensure all of your information was correct in our databases. This will ensure that you will not only be able to...
Forum: Support Site Feedback Community 08-19-2013, 07:41 AM
Replies: 5
Views: 21,831
Posted By nherman
Our apologies regarding your access to your...

Our apologies regarding your access to your certifications. For further resolution into this matter, an IT ticket is needed. Please contact the appropriate IT department based on your region.
The...
Forum: Support Site Feedback Community 08-13-2013, 10:47 AM
Replies: 5
Views: 21,831
Posted By nherman
Your account should have been migrated into the...

Your account should have been migrated into the new Avaya CMS, an account activation email would have been sent to your email the week of 4 August 2013. The email has instructions to activate the...
Forum: Support Site Feedback Community 08-07-2013, 02:48 PM
Replies: 3
Views: 10,940
Posted By nherman
The document libraries for AAM 6.1 and 6.2 are...

The document libraries for AAM 6.1 and 6.2 are available.

Below are the links:

6.1 -
http://downloads.avaya.com/css/P8/documents/100150021

6.2-...
Forum: Support Site Feedback Community 08-07-2013, 09:13 AM
Replies: 3
Views: 10,940
Posted By nherman
Hi - Thank you for your feedback regarding the...

Hi - Thank you for your feedback regarding the library availability for the AAM product.

I have forwarded your suggestion on to our Global Information Team and expect to hear back from them soon....
Forum: Support Site Feedback Community 07-17-2013, 07:39 AM
Replies: 1
Views: 7,963
Posted By nherman
Error when trying to submit ticket

I'd like to help you further with this issue. I'll need some further information from you.

Please email me (nherman@avaya.com) with the following information:
Your Avaya Sold To
Your email...
Forum: Support Site Feedback Community 07-03-2013, 11:24 AM
Replies: 1
Views: 8,220
Posted By nherman
You can try to clear your cache, delete cookies,...

You can try to clear your cache, delete cookies, and temporary internet files within your browser. It could also be a compatibility issue with your browser, if you are using IE10, this browser is not...
Forum: Support Site Feedback Community 07-03-2013, 09:16 AM
Replies: 1
Views: 7,895
Posted By nherman
Thank you for your feedback, I will be sure this...

Thank you for your feedback, I will be sure this request is forwarded to our web team.
Forum: Support Site Feedback Community 07-03-2013, 09:11 AM
Replies: 1
Views: 7,351
Posted By nherman
Andrew, Please send me your email address...

Andrew,

Please send me your email address and the ST's you are supposed to be associated to. We may need to delete your current profile and have you reregister, but i'd like to perform some...
Showing results 1 to 25 of 34

 
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