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Forum: IP Office Contact Center 08-26-2015, 08:41 AM
Replies: 1
Views: 1,321
Posted By markstq
IPOCC not delivering email to agents

The issue is emails are being “picked” up by IPOCC (as seen in the email Overview), but are not being distributed to agents. The error message we see in TT Trace is:

B4755m 10:34:43.183...
Forum: Small and Medium Business Communications 12-29-2014, 11:29 AM
Replies: 1
Views: 4,686
Posted By markstq
Softconsole crashing on IP Office 9.1

I have problems running the IM integration option on IP Office 9.1.

On my Avaya laptop the app crashes altogether as soon as I try to enter the IP address of one-X. On a lab laptop running Win...
Forum: IP Office Contact Center 12-23-2014, 01:22 PM
Replies: 4
Views: 3,123
Posted By markstq
StatGen will not start

A few days after installing IPOCC 9.1 using OVA, StatGen will no longer start. Watchdog will periodically try to restart it (status goes from RED to YELLOW), but it soon goes back to YELLOW.
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