Can't choose From when forwarding email

[logan32]

Hi everyone,

When an agent replies in IPOCC I have it set up to they can choose to send from their own name or from the Topic.
...

[vliegj]

IPOCC 9.07

Is it possible to have more than one active taskflow?
I want to test a call flow before putting it in production.
...

[oiduran]

Hi Guys!

We have problems with the report automatic with copy email. Do you know any solution?

[oiduran]

Hi every one,

We are testing the web chat example but presents this error: 404 the resource is not available.

Attach the...

[verma62]

Dear All,

I am trying to use the call back IVR in IPOCC example folders but not getting call back on destination number.

There...

[verma62]

Hi,

I am trying to call an external phone number pstn/mobile number from IPOCC. Here I have found two options blocks i.e. External Destination(Task...

[oiduran]

Dear,

In my Last implementation of IPOCC, I found that from User Interface, login in as Administrator or Supervisor the option create...

[tdamro]

If the IPOCC agent calls out to their customer and this customer receive or didn't receive their call while the number that customer sees is a single...

[aturkben]

Is it possible to do web service integration with back office applications in IPOCC?

E.g.: Customer wants to do Virtual POS integration....

[billil]

I have a customer who wishes individual agent queues/topics (50) and wants the wait message to include the option for the caller to press a key to leave...

[dmaravankin]

How can I upload a csv file to create a new Address book in IPOCC?
Thanks!

[rkhenry]

The following procedure describes how to obtain copy of IPOCC script and execute it on IPOCC windows server.
The IPOCC validate script will aid...