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green412 started a thread Unable to Add Agent Group- CMS Sup 16.3

in Contact Center Applications

05-29-2015, 03:26 PM
Unable to Add Agent Group- CMS Sup 16.3

I have read the .pdf help file and the CMS help, and I've hit an annoying roadblock in adding an Agent Group.

I get up to step 6: "To...

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hcespedes started a thread Agent Group Question

in Contact Center Applications

11-06-2012, 01:54 PM
Agent Group Question

Anyone know what the maximum amount of agents in an agent group is ?

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