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geige1 started a thread Interaction Center ACD AUX/ACW state

in Contact Center Applications

04-07-2015, 05:45 AM
Interaction Center ACD AUX/ACW state

Hello all,

My customer is using AIC 7.3 and we have the following problem:
When an agent is logged on ACD via AIC he is not able to...

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mavadf started a thread AIC Web Agent on Citrix Xen Desktop 5.4

in Contact Center Applications

01-26-2014, 09:51 PM
AIC Web Agent on Citrix Xen Desktop 5.4

when we login to AIC on citrix xen desktop, agent gets loged in but fails to launch the web agent.
Below log was shown in the webagent logs....

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