Agent status export to txt file?

[ksytdy]

Hi guys!
I hope on your help so much!

I made a VBA script that switches AVAYA Supervisor agents' skills every 30 minutes according...

[pccavaya]

How do you change the owner on a Historical Report? I know the CCMA user that created the report gets assigned as the owner, but I want to assign a...

[cfratt]

I'm trying to make a bulk change to the UDP table and need to know if you can do an import/change using ASA. If ASA is not the correct tool for this task,...