4 results in 0.0012 seconds.
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TN's, COR's and Service Observe
We are using G650's V7 and we are looking to setup a COR with Service Observe for each department. Is the best practice to setup a separate TN and COR... -
Programming COR for Service Observing
We are using a CM 7. I want to setup a separate COR for each department so that the supervisor can only observe their respective ACD agents and not ACD... -
authorization code working on wrong COR
I have authorization code setup for COR 16. I know it worked when we were using CM 5.2. A couple of years ago we upgraded to 6.3 and I realized this... -
Cor Restrict
HI,
We have a scenario with boss - secretary:
1. no one (except of the secretary) is allowed calling the boss
2. the boss can...
