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lord5 started a thread CS1K 7.5 MAS. MOH to middle of music

in Avaya Aura & Unified Communications

08-20-2014, 04:30 AM
CS1K 7.5 MAS. MOH to middle of music

Hello everyone,

Is it possible to have the music on hold on a route hit the MAS based music anywhere except the beginning?

...

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oleskare started a thread AACC 6.2 SIP and CLID on agent set

in Contact Center Applications

02-28-2012, 01:29 PM
AACC 6.2 SIP and CLID on agent set

Running AACC 6.2 and Avaya CS1000E 7.5.

When an incoming call is presented on the Agent Desktop, the customer CLID is presented OK in the...

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