Avaya WFO 12.1

[dmcauliffe1]

We are trying to track down the documentation for the database associated with our version 12.1. I know it's old and we're working on plans to transition...

[frade2]

Hi Everybody,
Recently we have updated EMC Server from 6.3.1 to 6.5, following step by step the migration guide.

All was fine,...

[sharm143]

Guys

I am doing a fresh Install for a Avaya CMS R18 solution running Dell R630 Mid Market servers. The system came Pre-Installed with the...

[silve66]

So we have a new phone system and minimal training on it.... We've been receiving this lately. How do you restart this so it will perform a full vacuum?...

[verma62]

Dear All,

I am trying to implement a requirement where few sets of caller are more important(high priority) and their calls should be delivered...

[sonbarse]

Dear Experts.

I am able to Fetch the desired details from my SQL DB via the ODBC connection & display required details on the agents...

[lnesje]

From Contact summary report, to find repeated callers in a period is very manual job.

Could anyone share the SQL statement to use for where...

[schuij]

Building some enterprise reports accross systems and ran into some data inconsistensies.

One of our junior administrators created users...

[shauret]

We are having problems with some some apps that have to write or read on CCE database. We We need to reduce CCE database to improve this. There is some...