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Avaya WFO 12.1
We are trying to track down the documentation for the database associated with our version 12.1. I know it's old and we're working on plans to transition... -
ECM ASMSData Database problem
Hi Everybody,
Recently we have updated EMC Server from 6.3.1 to 6.5, following step by step the migration guide.
All was fine,... -
CMS R18 Install Issues: IDS not Initiliazing
Guys
I am doing a fresh Install for a Avaya CMS R18 solution running Dell R630 Mid Market servers. The system came Pre-Installed with the... -
Database vacuum? Help
So we have a new phone system and minimal training on it.... We've been receiving this lately. How do you restart this so it will perform a full vacuum?... -
IPOCC Call Priority
Dear All,
I am trying to implement a requirement where few sets of caller are more important(high priority) and their calls should be delivered... -
Update Databse (2-way connection)
Dear Experts.
I am able to Fetch the desired details from my SQL DB via the ODBC connection & display required details on the agents... -
AACC 6.4, SQL statement
From Contact summary report, to find repeated callers in a period is very manual job.
Could anyone share the SQL statement to use for where... -
User extension mismatch - IPO manager en CCR
Building some enterprise reports accross systems and ran into some data inconsistensies.
One of our junior administrators created users... -
reduce CCE database size
We are having problems with some some apps that have to write or read on CCE database. We We need to reduce CCE database to improve this. There is some...
