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worak started a thread Avaya Soft Console 1.5.3 + iClarity problem with headsets

in IP Telephony and Convergence

11-26-2017, 07:53 PM
Avaya Soft Console 1.5.3 + iClarity problem with headsets

Hi all,

I've just installed Avaya Soft Console 1.5.3 (with iClarity v4.1.3.50) on a laptop PC with Windows 7 SP1. It could login...

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brb5548888 started a thread CCE Support for iClarity and Auto Answer

in Contact Center Applications

02-23-2011, 01:54 PM
CCE Support for iClarity and Auto Answer

It looks like CCE with iClarity does not support Auto Answer but doesn't seem to be documented anywhere. Can anyone confirm if it is supported?
...

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