Hi all,
I have a CMM on the latest 7.0 and the CM is latest 7.1 as of 11/21/17. They have direct SIP integration. Internal and external calls...
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CM DTMF not working on direct SIP to CMM 7.x
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AES - LYNC 2013 integration, conference feature
Hello,
We have implemented AES - LYNC 2013 integration and we have one inconvenience left -we are using conference feature (with conf button...
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Issue with Avaya Proactive Contact Blending with Avaya Interaction Center
In the blending mode, when agent/caller hangup, there is a incoming phantom call which is to acquire outbound dialer, and then the agent mode become...
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