5 results in 0.0011 seconds.
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AG Reports statistic differences
I'm running on IP Office Contact Center 9.1.22 and I've struggled with reporting features. Finally I got reports that kind of show information from the... -
Simple Inbound Call Report for Agent
I'm trying to get a - what I'd say is BASIC- report on IPO CC. What I need is to know how many calls were transferred to the AG and how many calls were... -
Topic Reports and Agent Reports dont add up
Hi.
I have an IPO CC 9.1 running. We've managed to get it working after some issues while installing it. However, we're into the report configuration.... -
Preview and Progressive Outbound Calling - IPO CC and ACCS
Can someone give a good simple explanation of what each dialer does, how they differ and if the work differently on the IPO CC and the ACCS - pretty please!... -
Customer Defined field in IPO CC and Search/Reply Contact Recorder
Need help with the question below - based on the search fields in Contact Recorder I don't think this is possible. Help!!
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