Search Result - Avaya Support Forums

Search Results: 3 results in 0.0015 seconds.

suare73 started a thread Ipocc - salesforce. Call duration in call logs

in IP Office Contact Center

09-24-2020, 11:50 PM
Ipocc - salesforce. Call duration in call logs

Hi! I have an IPOCC and it's integrated with salesforce, actually works fine but we have a problem. When you do o recieve a call a call log is created...

See more | Go to post
dfreib started a thread Communicator for web salesforce call logging not working

in Avaya Aura & Unified Communications

11-16-2017, 10:19 AM
Communicator for web salesforce call logging not working

I have the Avaya Communicator for web Chrome extension up and running but the call logging isn't passing the "Call Result" into the activity...

See more | Go to post

Last edited by dfreib; 11-16-2017, 10:27 AM. Reason: adding screenshot
hitch9 started a thread Salesforce Open CTI Integration

in Contact Center Applications

04-01-2016, 02:52 AM
Salesforce Open CTI Integration

I'm investigating Avaya's Open CTI Integration with Salesforce. (I'm a developer rather than a business person).

We are currently using...

See more | Go to post

Previous template Next