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TN's, COR's and Service Observe
We are using G650's V7 and we are looking to setup a COR with Service Observe for each department. Is the best practice to setup a separate TN and COR... -
Programming COR for Service Observing
We are using a CM 7. I want to setup a separate COR for each department so that the supervisor can only observe their respective ACD agents and not ACD...
