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pampl1 started a thread How can I set call position on IPOCC 10

in IP Office Contact Center

08-25-2020, 07:09 PM
How can I set call position on IPOCC 10

Hi all, I read some foruns and documents, but I don't found the way I can set call position on queue on IPOCC task flow. I found on object Task Tag the...

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covar started a thread Topic Reports and Agent Reports dont add up

in IP Office Contact Center

10-20-2015, 10:04 PM
Topic Reports and Agent Reports dont add up

Hi.

I have an IPO CC 9.1 running. We've managed to get it working after some issues while installing it. However, we're into the report configuration....

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