Avaya One-X Mobile

[nelso61]

I don't know if anyone is experiencing this issue but I am not getting all of the names in the call history of the One-X mobile app even though the name displays on the incoming call. Any ideas why and if there is a fix?

[mlombardi1]

SIP or H.323? If SIP, the call log comes from Session Mgr in the form of PPM data received via HTTP.

[nelso61]

It's H.323. The names display when the call comes in but not always in the history. It almost seems to be at random.

[oiduran]

Do you have IP Office or CM?

[nelso61]

We have CM with 6.3 software