Transfer a call on Partner ACS

[pvu]

I have a Partner ACS R8 with Messaging system.
when a call is transferred from extension to extension. It just bounces back after a few rings and doesn’t go in to voicemail. Please have me to fix it. Thanks

[thiel2]

Assign Automatic VMS Coverage to the extensions with mailboxes

At Ext 10, press Feature and dial 00
Press the left hand Intercom button twice

Dial #310-(extension number), then press 1 to change the 2nd line of the display from 2-Not Assigned to 1-Assigned
Repeat for each extension

Press Feature and dial 00 to quit

[furrerm]

Sounds like you need voicemail coverage for that extension.

you will need to get into programming, and go into Auto VMS cover (#310). scroll through your extensions, until you get to the extension in question, then press the "1" button and the display should say, "1-Assigned"

Feature 00 to get out of programming.

[cartw7]

Thanks for the tip, furrerm! Tried it out and it worked great. Thanks again.