SIP Phone Login and Registration

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts
  • thargi
    Member
    • Feb 2017
    • 9

    SIP Phone Login and Registration

    CM 6.0.1
    ASM and SMGR 6.3

    I am trying to set up an Avaya 9641g SIP phone in my environment. I have set the firmware on the phone to be SIP. I have set up the user profile and the communication profile in SMGR, and verified that the extension (8700) shows up in CM.
    When I boot the phone, it goes through its bootup process, receives an IP from DHCP, and gets to the Enter username field. I dial 8700 and press enter. I get the Enter password field. I dial 8700 (the security code in CM endpoint profile) and press enter. Then I get "Request not allowed (403)" and a field with a blinking cursor. What is that all about?
    Is the username field not wanting the extension and the password field not wanting the security code? If not, what is it looking for? Avaya's documentation on this is not good at all.
    How do I get this SIP phone logged in and registered?

    Thanks
  • mlombardi1
    Legend
    • Sep 2010
    • 531

    #2
    The "security code" field on the station object doesn't apply to SIP endpoints. The SIP equivalent is the Communication Profile Password in the SMGR user profile. Try setting that to 8700
    Meridian IT - Senior Engineer

    Comment

    • gwebster
      Guru
      .
      • Mar 2010
      • 143

      #3
      For anybody attempting to add SIP endpoints to their Avaya Aura system, have a look at https://downloads.avaya.com/css/P8/documents/100154012 and https://downloads.avaya.com/css/P8/documents/100182873.

      Comment

      • thargi
        Member
        • Feb 2017
        • 9

        #4
        Thanks for the information. After using the right password, it registered.
        Of the three password sections in SMGR, I wasn't sure which one to use.

        Thanks for the document references. I will look at those.

        Comment

        • sbrennan007
          Aspiring Member
          • Jul 2010
          • 1

          #5
          Avaya Session Manager Password needs to be set to reflect the same...

          Comment

          • johns1224
            Brainiac
            • Apr 2017
            • 56

            #6
            Thanks for sharing the documents, gwebster. Will look deeper into it.

            Comment

            Loading