IPOCC R10 Wallboard not showing any data

[reyes198]

Hi , i recently installed a R10 IP OFFICE CONTACT CENTER , the problem is that everything is working correctly but when you access the Wallboard everything shows at default scores , has anyone solved this before?

I actually repaired tomcat , reinstalled wallboard.

Ty!.

[kruegerb]

has the logged in user permission (supervisor) and authorization for the topics, ag ...?
do you used the templates or own elements?
have you checked if wall board licence present?